Statement Of Mission And Values

We are committed to providing and delivering excellent service in filing, recording and preservation of records as mandated by state laws.

Our Purpose is: 

(1) to maintain the highest standard of service in insuring the perpetuity of records for the public and:

(2) to faithfully and accurately perform the duties of this office as set out by law. 


Consistent with our mission we hold these values…. 

C…Courteous and prompt customer service will always be our priority

L…Loyalty to the duties of our office 

E…Excellence in service and quality 

R…Responsiveness to the Citizens of our community 

K…Kindness in our treatment to all 


S…Support to our Citizens and for the services we provide 

U…United in our purpose of maintaining standards of excellence 

P…Purposeful in our endeavors to uphold our duties of the law’s requirements 

E…Ethical in our interaction and relationships with the Citizens of our community 

R…Respect for the rights of others in giving good service 

I…Innovative in upgrading and embracing technology to enhance the effective operations of our office 

O…Obligated to uphold the oath of our office 

R…Resourceful in maximizing our resources to provide excellent service in the most cost efficient manner



ADDENDUM TO MISSION STATEMENT
Rules and Standards 

The Clerk of Superior Court, in addition to our stated mission, values and goals, has as its underlying philosophy/rules: 

1. Treat our clients, as you would like to be treated. 

2. Treat your co-workers, as you would like to be treated. 


Consistent with these two rules we advocate and encourage adherence to the office standards listed: 

1. Attendance-Each employee is expected to be at work each day and report to work punctually each day. If you’re not here, you’re not helping the department progress. 

2. Attitude-Each Employee must demonstrate a willing, helpful and positive attitude in carrying out our mission, values and goals. A good attitude goes a long way in providing our clients with the service they deserve. Remember that a smile increases your face value. 

3. Job Performance-Each employee is expected to do perfect work consistent with the purpose of our office. We have no jobs where errors can be allowed. Errors cause lost time, money and affect people’s property and liberties. 

If we remember to always come to work and to do our best in performing our jobs daily, we will have met the purpose of this office.